Terms and Conditions

In compliance with the Electronic Commerce (EC Directive) Regulations 2002

In these terms, "you" and "your" refer to the customer and "we", "us" and "our" refer to ToySeek.

Order Acceptance
A contract for the sale of product(s) you order from us is only created once we have emailed you confirmation that your order has been posted. Orders are subject to availability. Where you order multiple products and not all are in stock, we may send you the products available and send the remainder of your order as soon as stock comes in.

Please note we can refund orders that we think are high risk orders or may ask for proof of residence and your address before shipping your goods. We also are unable to accept payment from unverified paypal accounts. This is because we will not be protected by Paypals seller protection policy. Please verify your paypal account before ordering items from us when using Paypal as your payment method. Many thanks.

Discount Voucher Codes
Please note a discount code can only be used once per customer. ToySeek reserves the right to cancel orders in the event of abuse.

Age Restricted Products
Any product with a BBFC (British Board of film Classification) rating will be clearly described as such on the product page for that item. For further information on BBFC ratings, see the Video Standards Council Website or the Ask About Games Website. Warning: It is an offence to attempt to buy a certificated title if you are under age or to attempt to purchase one on behalf of someone else who is under age.

Liability and Disclaimer
Except as specifically stated on this Web site, to the fullest extent permitted at law, neither ToySeek nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. For the avoidance of doubt, we do not limit its liability for death or personal injury to the extent only that it arises as a result of our negligence, our affiliates, directors, employees or other representatives.

Delayed/Lost Post
In accordance with Royal Mail's own guidelines, delayed post can not be declared missing (and therefore be refunded or replaced) until the following amount of working days has passed since postage:

UK - 15 Working Days (Including Saturdays)
Europe - 20 Working Days (Not including Saturdays or Sundays)
Rest of the World - 25 Working Days (Not including Saturdays or Sundays)

Customers have 28 days from the date of postage to let us know that an item has not arrived. We can not accept claims of missing post unless it is reported to us (and acknowledged by us) within 28 days.

Restocking Fee
At our discretion ToySeek reserves the right to retain up to 10% of the total order value for restocking/administration should an order be returned to us.

Governing Law and Jurisdiction
This Agreement will be governed by and construed in accordance with English law and you will submit to the non-exclusive jurisdiction of the courts of England.